Refund policy

Return & Refund Policy

Last updated: June 2026

At Edesia, we want you to feel confident with every purchase. If you are not completely satisfied with your order, please review our Return & Refund Policy below.

Returns & Exchanges

We accept returns and exchanges for eligible items under the following conditions:

The item must be unworn, unused, and unwashed.
The item must be returned in its original condition.
All original tags must remain attached.
The item must not show any signs of wear, damage, or alteration.

Edesia reserves the right to refuse returns or exchanges that do not meet these requirements.

Exchange Policy

Customers may request an exchange within 14 days of receiving their order.

If you wish to exchange an item for a different size or color, please contact us before sending the item back.

Shipping costs associated with exchanges are the responsibility of the customer.

However, if the exchange is required due to an error on our part (for example, receiving the wrong size, color, or product), Edesia will cover all shipping costs related to the exchange.

Refund Policy

Customers may request a refund within 5 days of receiving their order.

Approved refunds will be issued using the same payment method used for the original purchase whenever possible.

Once the returned item has been received and inspected, we will notify you regarding the status of your refund.

Please note that shipping costs are non-refundable unless the return is the result of an error made by Edesia.

Sale & Promotional Items

Items purchased during sales, promotional campaigns, bundle offers, or special discounts are eligible for returns, exchanges, and refunds under the same conditions outlined in this policy.